Key Values

Strategic focus on plaster and gypsum

Focus on a unique, versatile, safe, natural raw material, whose properties meet the stringent quality and safety requirements of high-tech manufacturing industries

• Formula extracts and uses among the highest purity gypsum grades in the world, which allows the production of high performance plasters (porosity, mechanical strength, absorption, fineness, flexural strength, expansion)
• Supply chain control (Saint-Gobain control of gypsum quarries and plants)  
• Organisation structured to serve gypsum markets around the world

Commitment to customer satisfaction

• Formula’s international sales, marketing, technical and customer service teams based around the world, ensure proximity with our customers, eliminating language and cultural barriers
• Our teams are dedicated to developing strong, long term partnerships with customers, agents, suppliers & partners, adding value for customers, through product innovation, technical support, and high customer service standards
• Formula’s centralised organisation is structured to serve industrial customers requiring multiple supply sources worldwide
• Formula quantitatively measures product quality and customer satisfaction, and uses customer feedback as a basis for on-going improvement
• Sharing of knowledge, expertise, experience within production, sales, technical, marketing and management teams helps spread best practice in all areas within the company

Corporate responsibility

Formula is an industry player, working in collaboration with associations, customers and partners to promote plaster use and best practice in the industry

• Formula’s places key importance on compliance with regulatory, environmental health & safety initiatives (EHS)
• Formula is dedicated to people development through training and transversal exchange within the company and the Gyproc activity
• Formula employees are committed to working in an ethical manner with respect for people the law and the environment
• Formula operates quarries and manufacturing sites in accordance with quality management systems in a constantly changing regulatory environment

Production, technical and R&D excellence

allow Formula to propose market-leading solutions

• Decades of experience in mining, calcining, blending and formulating gypsum and plaster
• Optimising high purity gypsum properties to obtain consistent, high performance products
• Consistently adapting and enhancing products to meet customer needs worldwide
• Problem-solving with customers, including on non-plaster parameters
• Optimising product quality through formulation and process improvements
• Investment in R&D facilities and resources to continue innovating and providing market-leading solutions
• Partnerships with R&D and technical institutes, and supplier partners to provide constant innovation via additives, packaging, transport options, or process