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WHAT WE DO
INNOVATION
Research and Innovation are at the heart of Saint-Gobain Formula’s strategy. We focus both on continuously improving our products, processes and services and on developing bespoke solutions to fulfil the needs of our customers.
Collaboration with our customers
Through the relationships built with our customers we aim to consistently adapt and enhance our products to meet customer needs worldwide and to provide support on problem-solving, including on non-plaster parameters.
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Continuous product improvement
Saint-Gobain Formula works hard to constantly improve the performance of its products and we have developed a series of higher performance plasters which help to increase the performance and efficiency of our customers’ process.
Anticipate future challenges
In the current ever-changing world, we aim to focus on anticipating demand and innovate to adapt to new industrial technologies and to support our customers with adjusting to the new methods of manufacture. We utilise a number of NPD tools to identify and prioritise innovation projects for today and the future.
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Compete in current markets and explore new uses of gypsum and plasters
We keep a close look on our markets and our processes to remain competitive and to provide value added products to our customers.
With the support of Saint-Gobain’s Research Centres around the world, we study and develop the use of gypsum in new markets and with new technologies.
PRODUCT QUALITY
At Saint-Gobain Formula we regard quality as essential to the success of our business. We aspire to fulfil customer needs and expectations first time in everything we do.
We have designed and developed processes with the aim to achieve zero defects versus customer requirements. Every member of the team is personally involved in ensuring great product quality.
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Compliance to customer specification
Product quality is governed by expertise in the manufacturing processes which we have the ability to adapt to achieve specifications for current and future customer demand.
We have implemented a rigorous quality control scheme to protect our customers from non-conformity.
Continuous improvement
At Formula, we believe in continually improving our processes and people to ensure we deliver consistent and high performing products.
We also deploy World Class Manufacture methodology, analysing root cause to implement sustainable preventive measures.
Quality Policy Statement